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Festival FAQs

A list of commonly asked questions and answers to help you with accessing in- person and online events at the Cambridge Festival.

 

 

Q. What measures are in place in regard to Covid -19?

We want to enable people to feel comfortable attending our Festival events.

At many venues we will have slightly reduced capacities at events.  All Events at The Babbage Lecture Theatre, and Lecture Theatre A, will be at no more than 75% capacity.

Face coverings

In the interest of minimising the risk of local transmission, and out of consideration for others, we encourage Festival visitors to continue using face coverings in public University spaces.

If you have any further questions about this- please visit the University's Stay Safe Cambridge site, where you will find more information about the practical measures in place to reduce the risk of transmission. 

Q. Booking/Registration is: UNAVAILABLE

If the event says that booking is unavailable this mean the event is a drop-in and there is no need to book.

Q. Do I have to book? How do I access event content?

Each event is organised slightly differently. Please read the instructions on the event page. Some events may require pre-booking. Others do not. If organiser contact details are on the event page, please contact the event organiser with any questions directly. If there are no organiser details on the event page, contact the Festival team for assistance, being sure to reference the title of the specific event in question.

Q. Will I be able to enter an in - person event if I am running late?

We will not be able to admit you to a venue if you arrive ten minutes late. This is to avoid ongoing disruption to the event taking place. 

At some festival sites, including those taking place at the New Museums Site, there may be other activities you can still join. Please ask a member of staff. 

Q. Help! I cannot access the web link provided for an online event.

In some instances, you may be unable to access a platform due to the web browser you are using. If you have one available, we recommend using an alternative browser (Firefox, Chrome, Explorer, etc..) If your problem still persist please contact the listed organiser of that event or if no details are listed, contact the Festival team.

Q. What accessibility options are available?

There are different levels of access for different events, depending on what each event organiser is able to offer. Accessibility information for each event is specified in the top right of each event page. Many video-based events offer subtitling/closed captions or transcripts. If an event’s accessibility isn’t specified, please contact the event organiser as detailed on the event page. If there are no organiser details on the event page, contact the Festival team for assistance, being sure to reference the title of the specific event in question.

Q. How can I find events about a specific topic?

You can use our event search filters or you can use the search function for keywords like history, engineering or climate change.

Q. The online event has not started yet and it is past the listed start time.

Please be patient with us.  Live- streamed events may start slightly late, to enable the organiser to ensure all participants are ready to begin.

Q. I was not able to watch an online event at the advertised time. Will I be able to watch it again?

Many events are available on demand following the event. This will be indicated in the festival programme on our website. If available on demand, simply follow the web link provided. It is also likely that if you have booked/registered for the event that you will recieve an email to notify you of this.

Q. Is this event recorded? / Can I watch this content later?

Each event is organised slightly differently. Please read the instructions on the event page and contact the organiser directly if their contact details are available there. If there are no organiser details on the event page, contact the Festival team for assistance, being sure to reference the title of the specific event in question.